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An air traffic management decision is not, by itself, enough to exclude compensation An air traffic management decision does not automatically release the air carrier from its obligation to pay the fixed compensation provided for by Regulation (EC) No 261/2004. The carrier must identify the event that led to the decision and prove, in the specific circumstances, that the event qualifies as an “extraordinary circumstance”. This is the central point of the judgment delivered by

Flight cancellation is one of the most frequent sources of disputes in air transport litigation, and it raises a twofold question for the passenger: against whom can claims be brought, and what protections are actually available when the disruption is not directly attributable to the airline but rather to malfunctions traceable to the airport infrastructure manager. The regulatory framework The cornerstone remains Regulation (EC) No. 261/2004, which grants passengers a three-

Theft suffered by a guest inside their own room is one of the most recurring disputes in tourism law. The instinctive reaction of many operators — invoking the notices posted at reception stating that "Management is not liable for items left unattended" — actually carries no exonerating value: Italian law builds around the hotel contract a system of liability that falls on the operator in an almost automatic way, unless proven otherwise. The framework, however, changes signif